Inline Tube - Defective product/No exchange or refund
Bought all new brake and transmission lines for my Silverado from Inline Tube. Had trouble from the beginning. In big letters at the top of their website it says " All Orders Ship Within 24 Hours ". Well it was 8 days before my order shipped and then two of the brake lines were for another vehicle. Inline did replace those two lines but it still caused a further delay to a very timely issue.
The big problem came with the transmission lines. Two out of three lines were fine. but one line the ends were flaired too large during manufacturing. It was unable to be installed. Inline Tube refused to exchange the defective part. They refused to acknowledge that the part was defective at all. I had shipped the defective line to Inline Tube and they refused to exchange the part claiming it was fine.
For those that read this just answer one question.
If the returned line was fine and there was nothing wrong with it why couldn't Inline Tube just exchange it for another line in their stock and then sell the line I returned to someone else? The answer is obvious. I am now forced to purchase another transmission line from another source when I already paid Inline Tube. Evidently I paid them for a defective unreturnable, unexchangeable product.
Monetary Loss: $60.